The new GDPR rules came into place on 25 May 2018, and we would like to update you on how the personal details and data of our customers and enquirers are collated and stored. We take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us.
As a customer, your details are maintained on our secure database to enable processing of orders and payments in respect of orders fulfilled by us. This database is encrypted and accessible only by our current staff and with no access to any other parties. No data is stored outside of the UK. No data is collected for external marketing purposes or released to third parties without your explicit consent.
From time to time we would like to contact you with details of other products, services, special offers or competitions that we might provide. If you would like us to contact you for this purpose, please indicate on our Opt In page. If you change your mind at any time, you can also opt out and we will remove your details from our records.
Data is stored for as long as you remain a customer of First Line Distribution. You are able to cease trading with us at any time by informing us by email on our contact page and we will remove your data from our files. If we do not hear from you we will assume that you are happy for us to continue to retain your details. You may request for your details to be removed permanently at any time.